Contact Us
Contact Us
We'd Love to Hear From You
At Cascades PET DEPOT, your satisfaction is our priority.
Whether you have a question about one of our METABRYLSE™ products, need assistance with an existing order, or simply want more information before making a purchase, our customer care team is always happy to assist.
We strive to provide friendly, reliable support and will respond as promptly as possible during our regular business hours.
Customer Service
Phone
+1 (703) 844-0661
Business Address
Cascades PET DEPOT
21435 Epicerie Plaza Ste 170
Sterling, VA 20164
United States
Customer Support Hours
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)
Messages received outside business hours will be answered as soon as possible on the next business day.
Need Help With an Order?
To help us locate your purchase more quickly, please include the following information whenever possible:
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Your Order Number
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The email address used at checkout
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A brief description of your question or concern
Providing these details allows our support team to resolve your request more efficiently.
We're Here for You
From product recommendations and shipping updates to after-sales support, our team is committed to making every experience with Cascades PET DEPOT simple, smooth, and worry-free.
Thank you for choosing METABRYLSE™. We appreciate your trust and look forward to serving you and your pets.