Terms of Service

Overview

Welcome to Cascades PET DEPOT.

Throughout this website, the terms "we," "our," and "us" refer to Cascades PET DEPOT. By accessing our website, browsing our content, or purchasing products under the METABRYLSE™ brand, you agree to comply with these Terms of Service together with our Privacy Policy and any additional policies published on this website.

If you do not agree with these Terms, please discontinue use of our website and services.

1. Eligibility & Account Responsibility

By using this website, you confirm that you have reached the legal age of majority in your place of residence or have obtained permission from a parent or legal guardian.

If you create an account, you are responsible for:

• Maintaining the confidentiality of your login credentials

• Ensuring the information you provide is accurate and current

• All activities conducted through your account

We reserve the right to suspend or terminate accounts that violate these Terms.

2. Products & Product Information

We strive to present accurate descriptions, specifications, and images for every product offered through our website.

However:

• Product colors may appear differently depending on your display device.

• Product packaging may occasionally change without prior notice.

• Availability, pricing, and specifications may be updated at any time.

We reserve the right to discontinue any product or limit quantities when necessary.

3. Order Acceptance

Submitting an order does not automatically create a binding sales agreement.

After receiving your order, we reserve the right to:

• Accept or decline any order

• Limit purchase quantities

• Cancel orders affected by pricing errors or inventory issues

• Request additional verification before processing payment

An order is considered accepted only after payment has been successfully authorized and shipment has been confirmed.

4. Pricing & Payments

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise indicated.

Product prices do not automatically include:

• Shipping charges

• Customs duties

• Import taxes

• Local government fees

We reserve the right to modify pricing, promotional offers, or discounts without prior notice.

Customers agree to provide accurate billing and payment information during checkout.

5. Shipping & Delivery

Shipping estimates are provided for convenience only.

Actual delivery times may vary because of:

• Carrier delays

• Customs inspections

• Severe weather

• Public holidays

• Other circumstances outside our reasonable control

Risk of loss transfers to the customer once the shipment has been handed to the delivery carrier.

Please review our Shipping Policy for complete delivery information.

6. Intellectual Property

All content available on this website—including but not limited to:

• METABRYLSE™ trademarks

• Cascades PET DEPOT branding

• Logos

• Product images

• Graphics

• Text

• Website design

• Videos

• Icons

is protected by applicable intellectual property laws.

No material may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

7. Third-Party Services

Our website may contain links or integrations with third-party platforms, payment providers, or service partners.

These services operate independently from Cascades PET DEPOT.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

8. Customer Feedback

If you voluntarily submit reviews, suggestions, testimonials, photos, or other feedback, you grant Cascades PET DEPOT a non-exclusive, worldwide, royalty-free license to use, display, publish, edit, or reproduce such content for marketing and business purposes.

You confirm that your submitted content does not infringe upon the rights of any third party.

9. Errors & Corrections

Although we make every effort to keep information accurate, occasional mistakes may occur regarding:

• Product descriptions

• Pricing

• Inventory availability

• Promotional offers

• Shipping information

We reserve the right to correct these errors, modify website content, or cancel affected orders when necessary.

10. Acceptable Use

You agree not to use this website for any unlawful purpose or activity that may interfere with its normal operation.

Prohibited activities include, but are not limited to:

• Uploading malicious software

• Attempting unauthorized access

• Violating intellectual property rights

• Providing false information

• Using automated systems to scrape website content

• Interfering with website security

Violation of these Terms may result in suspension of access without prior notice.

11. Disclaimer

Except where prohibited by applicable law, all products and services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the fullest extent permitted by law, Cascades PET DEPOT disclaims all express or implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee uninterrupted access to our website or that the website will always be free of technical issues.

12. Limitation of Liability

To the maximum extent permitted by law, Cascades PET DEPOT shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

• Website use

• Product purchases

• Service interruptions

• Data loss

• Shipping delays

• Technical failures

Our total liability shall not exceed the amount paid for the affected order where permitted by law.

13. Indemnification

You agree to indemnify and hold harmless Cascades PET DEPOT, its affiliates, employees, contractors, and service providers from claims, liabilities, losses, or expenses resulting from your violation of these Terms or misuse of our services.

14. Governing Law

These Terms shall be interpreted and enforced in accordance with the applicable laws of the jurisdiction in which Cascades PET DEPOT operates, without regard to conflict-of-law principles.

15. Updates to These Terms

We may revise these Terms of Service periodically to reflect operational, legal, or regulatory changes.

Updated versions become effective immediately after publication unless otherwise required by applicable law.

Your continued use of the website constitutes acceptance of the revised Terms.

Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Cascades PET DEPOT

Customer Service Email:
service@metabrylse.com

Phone:
+1 (703) 844-0661

Business Address:
21435 Epicerie Plaza Ste 170
Sterling, VA 20164
United States